Privacy Policy
Last Updated: 29 July 2026
This Privacy Policy describes how Luxuju ("we", "us", "our"), operated from Dobětická 2333, Ústí nad Labem, Czech Republic, processes personal data collected through the website luxuju.info. We are committed to protecting your privacy and complying with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), as well as Czech Act No. 110/2019 Coll. on Personal Data Processing (Zákon o zpracování osobních údajů).
1. Identity and Contact Details of the Controller
The data controller responsible for your personal data is:
| Detail | Information |
|---|---|
| Organisation | Luxuju |
| Address | Dobětická 2333, Ústí nad Labem, Czech Republic |
| [email protected] | |
| Phone | +420 475 207 228 |
| Website | luxuju.info |
2. Data We Collect and Why
The following table summarises the categories of personal data we collect, the specific data points involved, the legal basis for processing, and the purpose.
| Category | Data Points | Legal Basis (GDPR Art.) | Purpose |
|---|---|---|---|
| Contact enquiries | Email address, message content | Art. 6(1)(b) — performance of a pre-contractual step at the data subject's request | Responding to educational questions submitted via the contact form |
| Technical / log data | IP address, browser type, pages visited, timestamp | Art. 6(1)(f) — legitimate interests (website security and performance) | Maintaining security, diagnosing errors, and analysing aggregate traffic patterns |
| Cookie data | Cookie identifiers, consent record, session data | Art. 6(1)(a) — consent (for non-essential cookies) | Storing user preferences, analytics (only with consent) |
We do not collect sensitive personal data as defined in GDPR Article 9. We do not build individual user profiles for advertising or profiling purposes.
3. How We Use Your Data
Personal data collected through the contact form is used exclusively to read and respond to your enquiry. We do not add your email address to any mailing list without explicit separate consent. Technical log data is retained in anonymised or aggregated form where possible and is used only for operational purposes such as identifying unusual traffic patterns or diagnosing service interruptions.
4. Data Retention
| Data Type | Retention Period | Reason |
|---|---|---|
| Contact form submissions | 12 months from receipt | Reasonable period to address follow-up questions on the same topic |
| Server log files | 90 days | Standard security and operational review window |
| Cookie consent records | 13 months from consent date | Aligns with recommended GDPR consent documentation periods |
Data is deleted or anonymised at the end of the applicable retention period unless a legal obligation requires longer retention.
5. Data Sharing and Third Parties
We do not sell, rent, or trade personal data. We may share data with:
Hosting providers: Our website is hosted on infrastructure that may process technical data on our behalf. Such providers act as data processors under GDPR Article 28 and are bound by appropriate contractual safeguards.
Analytics providers: Only if you have consented to analytics cookies. We use aggregated, anonymised reporting where possible.
Legal obligations: We may disclose data when required by Czech law, a court order, or requests from competent supervisory authorities including the Office for Personal Data Protection (Úřad pro ochranu osobních údajů — UOOU).
No personal data is transferred to countries outside the European Economic Area without appropriate safeguards in place, such as Standard Contractual Clauses.
6. Your Rights Under GDPR
You have the following rights regarding your personal data. Requests may be submitted to [email protected] and will be addressed within one month in accordance with GDPR Article 12.
| Right | What it means |
|---|---|
| Access (Art. 15) | You may request a copy of personal data we hold about you and information about how it is processed. |
| Rectification (Art. 16) | You may ask us to correct inaccurate data. |
| Erasure (Art. 17) | You may request deletion of your data where no overriding legal basis exists for continued retention. |
| Restriction (Art. 18) | You may request that we restrict processing in certain circumstances, such as while accuracy is disputed. |
| Portability (Art. 20) | Where processing is based on consent or contract and carried out automatically, you may request data in a structured machine-readable format. |
| Objection (Art. 21) | You may object to processing based on legitimate interests. We will cease unless compelling legitimate grounds override your interests. |
| Withdraw consent (Art. 7) | Where processing relies on consent, you may withdraw it at any time without affecting the lawfulness of prior processing. |
You also have the right to lodge a complaint with the supervisory authority: Úřad pro ochranu osobních údajů (UOOU), Pplk. Sochora 27, 170 00 Praha 7, Czech Republic. Website: uoou.cz.
7. Cookies
We use cookies to operate this website and, with your consent, to analyse traffic. Full details of the cookies we use are provided in our Cookie Policy. You can manage your cookie preferences at any time using the consent tool on this site.
8. Website Security
We implement reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted connections (HTTPS), server-level access controls, and regular security reviews. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
This website is intended for adult homeowners and is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to us, please contact us so we can delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page reflects the most recent revision. Material changes will be communicated through a notice on the website. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
11. Contact
For any privacy-related questions, to exercise your rights, or to submit a complaint, please contact us at [email protected] or by post to Dobětická 2333, Ústí nad Labem, Czech Republic.